Last updated: January 1, 2025
At Gamecraft Canvas, we are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and processing when you use our game development platform and related services.
We collect information you provide directly to us, such as when you create an account, use our services, make purchases, or contact us for support. This includes your name, email address, payment information, and any content you create or upload to our platform.
We also automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, referring URLs, and information about your interactions with our platform features.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
Your game projects and creative content remain your intellectual property. We only access this content when necessary to provide technical support or as required by law.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our platform, conducting business, or serving users.
We may disclose your information if required by law, to protect our rights or property, or to ensure the safety of our users and the public.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, regular security assessments, and access controls.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings or our cookie management tools.
We may use analytics services to understand how users interact with our platform, helping us improve functionality and user experience.
Our platform may integrate with third-party services for payment processing, cloud storage, analytics, and other functionality. These integrations are governed by the respective third parties' privacy policies.
We carefully select partners who maintain appropriate privacy and security standards, but we are not responsible for their privacy practices.
You have the right to access, update, or delete your personal information. You can manage your account settings, communication preferences, and data sharing options through your user dashboard.
You may request a copy of your personal data, ask us to correct inaccuracies, or request deletion of your account and associated data, subject to legal and operational requirements.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Game projects and user content are retained according to your subscription status and deletion requests.
When you delete your account, we will remove your personal information and game projects, though some information may be retained in backups for a limited period.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers.
We comply with applicable data protection laws and regulations, including GDPR for European users and other regional privacy requirements.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
For users between 13 and 18, we recommend parental guidance when using our platform and making purchases.
We may send you promotional emails about new features, products, and services. You can opt out of marketing communications at any time by using the unsubscribe link in emails or updating your communication preferences.
We will continue to send transactional emails related to your account and service usage even if you opt out of marketing communications.
When you publish games created on our platform, certain metadata may be included with your exported games. You control what information is included and can modify these settings in your project preferences.
Marketplace transactions and asset downloads are logged for security, licensing compliance, and to provide purchase history and re-download capabilities.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
Any successor organization will be bound by the commitments made in this Privacy Policy.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through email or prominent notices on our platform.
Your continued use of our services after policy updates constitutes acceptance of the revised terms.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team. We are committed to addressing your inquiries promptly and transparently.
For data protection matters, you may also contact the relevant supervisory authority in your jurisdiction if you believe your privacy rights have been violated.
For privacy-related inquiries, please use our contact form or reach out through our support channels.
We will respond to privacy requests within 30 days of receipt.